Refund policy

Hey there, and thank you so much for being a part of the Intentional Essence family!

We put a lot of love into everything we make, and we want you to be happy with your order.

Here’s how our return policy works:

Right now, all sales are final. We aren’t able to offer returns or refunds unless we made a mistake with your order or if something arrived damaged.

If that’s the case (and we’re so sorry if it is!), just send the item back to us within 14 days of receipt in the same condition you received it — unworn, unused, and in its original packaging — along with your receipt or proof of purchase.

As soon as we receive the incorrect or damaged item, we’ll get the right product sent out to you as quickly as possible!

If you have any questions or need a little extra help, don’t hesitate to reach out to us at cs@intentionalessence.com. We’re always happy to hear from you!

Thank you for being here and supporting Intentional Essence — it truly means the world to us!